Corona Virus COVID-19 Customer Statement
Hargreaves and Son Limited has served Buxton’s wonderful customers for over 150 years.
Nothing in living memory however has prepared us for the unusual circumstance we currently face together.
Recent Government briefings have decided that shops and cafes such as ours must close to prevent the spread of this outbreak. It is a decision we wholly support and the shop and tea rooms are now closed to the public, but......
Our online shop is open 24/7
Our shop will reopen with temporary hours from 15th June 2020. please follow our social media for updates
Our deliveries may take longer than usual as our couriers work within their own safety restrictions during this time.
Our usual returns policy is extended to 100 days with all purchases made during lock down.
We are Covid Secure and ensure the highest possible safety for our customers and employees
Our Retail Premises COVID-19 Risk Assessment is round here
Our Home Delivery COVID-19 Risk Assessment is found here
We are determined to do our bit to support the effort, minimize personal contacts and reduce incidence of possible transmission. We hope that as soon as Government guidance allows we are back in our usual fashion, for the time being, it's imperative we all do what we can to control the spread of this terrible virus.
Our business is over 150 years old and we're confident we will get through this crisis, but it is going to require a little forethought and a lot of thinking outside the box. We will update our social media pages, Facebook, Instagram, Twitter and google to provide up to date information as it happens. Please look after yourself, your loved ones and always follow advice given.
Our social media can be accessed by clicking on the links in the footer of this and every page. You can subscribe to our website, whereby you'll receive via email, updates, news, from our family business, direct to your tablet, phone or PC from the home page.
Take care, from the team at Hargreaves